Privacy policy

1. Scope

This policy describes how TapitID (“we”, “us”) handles personal information in connection with our websites, digital profiles, accounts, and related features (together, the “Services”).

2. What we may collect

Depending on how you use the Services, we or our providers may process information such as:

• Account details. For example email address, password or authentication tokens, and similar identifiers needed to create or secure your account.
• Profile and content you choose to publish. Anything you add to your profile (for example name, username, role, bio, images, links, contact routing you configure, and similar fields made visible on your card or dashboard).
• Communications. Messages or inquiries you send us, and—where the Services include forms or messaging—information visitors submit when contacting you through those features (for example name, email if provided, and message content), including delivery by email or similar channels.
• Technical and usage data. Such as IP address, device or browser type, general location derived from IP, timestamps, cookies or similar technologies, and diagnostic logs needed to run, secure, and improve the Services.

3. How we use information

We use personal information for purposes such as:

• Providing, operating, and improving the Services;
• Authenticating users and preventing fraud or abuse;
• Delivering notifications or messages you request or that are integral to the Services;
• Analysing usage in aggregate where appropriate;
• Complying with law and enforcing our terms.

4. Cookies and similar technologies

We may use cookies and similar technologies for session management, preferences, security, and analytics. You can control many cookies through your browser settings; blocking some cookies may affect how the Services work.

5. Sharing

We do not sell your personal information to unrelated third parties for their own marketing. We may share information with service providers who help us host the Services, store data, send email, authenticate users, analyse reliability, or perform similar functions—only as needed for their role and subject to appropriate obligations. We may also disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset transfer (with notice where required).

6. Retention

We keep information only as long as needed for the purposes above, unless a longer period is required or permitted by law. Exact retention can vary by data type and provider—your counsel can align this section with your records policy.

7. Security

We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. Your rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing, or to object or withdraw consent where processing is consent-based. To exercise rights or ask questions, contact us using the details below. We may need to verify your request.

9. Children

The Services are not intended for children below the age where parental consent is typically required in your region (often under 13 or 16). We do not knowingly collect personal information from children in that category.

10. International transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards (for example standard contractual clauses); your lawyer can specify what applies to your stack and jurisdictions.

11. Third-party sites

The Services may link to third-party websites or integrations. Their privacy practices are governed by their own policies; we are not responsible for them.

12. Changes

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Services after changes means you acknowledge the updated policy, except where law requires a different process—your counsel should confirm.

13. Contact

For privacy-related requests or questions, contact us via tapitid.co.zw or the contact channels shown there. Replace this paragraph with your legal entity name, registered address, and dedicated privacy inbox when your lawyer supplies them.